Our Solutions

Digital Solutions for Modern Compounding

Explore the comprehensive suite of technology solutions that power National Custom Compounding's operations and connect our network of pharmacies, practitioners, and patients.

The NCC Platform

Everything You Need, In One Place

The NCC platform at app.customcompounding.com.au is a comprehensive digital ecosystem designed specifically for the compounding pharmacy industry. Built on years of real-world experience, it addresses every touchpoint in the compounding workflow.

NCC Tech Platform
Platform Capabilities

Comprehensive Feature Set

Every feature is purpose-built for the unique requirements of compounding pharmacy operations.

Order Management

End-to-end digital ordering with real-time status tracking, automated confirmations, and seamless payment processing.

Prescription Processing

Digital prescription intake with smart validation, formulation lookup, and automated quality assurance checks.

Logistics & Shipping

Integrated shipping management with priority medical-grade delivery, tracking notifications, and delivery confirmation.

Analytics & Reporting

Comprehensive business intelligence dashboards with real-time insights into orders, revenue, and operational efficiency.

Partner Management

Complete affiliate pharmacy management including onboarding, communication, order routing, and performance tracking.

Compliance & Security

Enterprise-grade security with TGA compliance, encrypted data storage, audit trails, and role-based access control.

Notifications & Alerts

Automated email and SMS notifications for order updates, prescription reminders, and important account alerts.

Integration APIs

RESTful APIs enabling seamless integration with existing pharmacy management systems, POS, and third-party tools.

Tailored Solutions

Built for Your Workflow

For Pharmacies

Pharmacy Partner Portal

The NCC Partner Portal gives affiliate pharmacies everything they need to offer compounded medicines to their customers, all through a single, intuitive interface.

Fast-order forms for quick prescription submission
Real-time order tracking and status updates
Comprehensive product catalogue with pricing
Marketing materials and patient brochures
Dedicated account management dashboard
Automated invoicing and payment processing

Pharmacy Partner Portal

app.customcompounding.com.au

For Doctors & Specialists

Practitioner Tools

Our practitioner-focused tools streamline the prescribing process, giving doctors and specialists direct access to NCC's compounding capabilities.

Digital prescription submission and tracking
Formulation database with ingredient information
Direct communication with compounding pharmacists
Patient medication history and records
Continuing education resources
Integration with practice management software

Practitioner Tools

app.customcompounding.com.au

For Patients

Patient App

The NCC Patient App puts personalised medicine at your fingertips, making it easy to manage prescriptions, track orders, and stay connected with your healthcare team.

Easy online prescription ordering
Order tracking with delivery notifications
Medication history and refill management
Secure messaging with pharmacy team
Quote requests and pricing transparency
Account management and preferences

Patient App

app.customcompounding.com.au

Ready to Experience the Platform?

Whether you are a pharmacy looking to expand your offerings, a practitioner seeking streamlined prescribing, or a patient wanting easier access to personalised medicine — we have a solution for you.