Whether you have a question about our platform, want to explore a partnership, or need technical support — we're here to help.
AEST (Australian Eastern Standard Time)
You can apply to become a partner pharmacy through our platform at app.customcompounding.com.au. Simply click 'Sign Up' and follow the registration process, or contact us directly and we'll guide you through the onboarding.
Absolutely. Our platform is built with enterprise-grade security including encrypted data storage, secure authentication, role-based access control, and full compliance with Australian healthcare data regulations.
Yes, we offer RESTful APIs that enable integration with most pharmacy management systems. Contact our technical team to discuss your specific integration requirements.
We provide comprehensive support including phone support during business hours, email support with 24-hour response times, and an extensive knowledge base. Partner pharmacies also have access to dedicated account managers.
Patients can access the platform through app.customcompounding.com.au using the Patient Login option. They can create an account, submit prescriptions, track orders, and manage their medication history.